Privacy policy

Last updated: April 22, 2026

StudioVDH operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the “Services”). StudioVDH is powered by Shopify to deliver these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction, or otherwise communicate with us through the Services. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data that cannot be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address
  • Financial information, including credit card, debit card and bank account details, payment information, transaction data, payment method and confirmation
  • Account information, including your username, password, security questions, preferences and settings
  • Transaction data, including items viewed, added to cart, wishlist activity, purchases, returns, exchanges, cancellations and transaction history
  • Communications, including information you provide when contacting customer support
  • Device data, including information about your device, browser, network connection, IP address and unique identifiers
  • Usage data, including how and when you interact with the Services

Sources of Personal Information

We may collect personal information from:

  • Directly from you, such as when you create an account, place an order, or contact us
  • Automatically through the Services, including via cookies and similar technologies
  • From service providers acting on our behalf
  • From partners or other third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and improving the Services
To process payments, fulfill orders, manage your account, arrange shipping, handle returns and exchanges, and personalize your shopping experience.

Marketing and advertising
To send promotional messages via email, SMS or post, and to show relevant ads based on your activity.

Security and fraud prevention
To verify accounts, detect fraud, protect users and maintain secure Services.

Communication
To provide customer support and maintain our relationship with you.

Legal purposes
To comply with legal obligations, respond to lawful requests, and enforce our policies.

How We Share Personal Information

We may share your personal information in certain situations, including:

  • With Shopify and service providers (e.g. payments, hosting, analytics, shipping)
  • With marketing and business partners for advertising purposes
  • When you instruct or consent to sharing (e.g. shipping or social media integrations)
  • Within our company group
  • In connection with legal obligations or business transactions

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Your information may be transferred to Shopify and third parties in other countries.

Shopify may also use data from interactions across multiple merchants to provide enhanced features. In such cases, Shopify is responsible for processing your data. For more information, please refer to the Shopify Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Information shared on public or third-party platforms may be visible to others.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

Security and Data Retention

We implement security measures but cannot guarantee absolute security. Data retention depends on legal and operational requirements.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal data
  • Deletion of your data
  • Correction of inaccurate data
  • Data portability
  • Managing communication preferences

Within the EEA or UK, you may also have:

  • The right to object or restrict processing
  • The right to withdraw consent

You can exercise your rights by contacting us.

Complaints

If you have complaints, please contact us. You may also file a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country. Where required, we use approved safeguards such as standard contractual clauses.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be published on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

info@studiovdh.nl
Sint Bavostraat 57
4891 CH Rijsbergen
The Netherlands

For the purposes of applicable data protection laws, StudioVDH is the data controller of your personal information.